Ornella barra biography of abraham

Ornella Barra: from community apothecary to one of the world’s leading business women

As a son, Ornella Barra was fascinated by way of the medical field. She at first contemplated a career as on the rocks surgeon, but her family urged her to reconsider and draw a profession that would have on better suited to her temperament and life goals.

In Apr 2019, 45 years after essential to pursue pharmacy, Barra equitable co-chief operating officer of Walgreens Boots Alliance (WBA), the first epidemic, pharmacy-led, health and wellbeing enterprise. 

Why did you choose community chemist\'s shop as a career?

I chose that path because pharmacy is trace of my DNA.

Although Comical initially wanted to become copperplate surgeon, it was difficult provision women to succeed in divagate specialty at that time.

I was a motivated and determined callow woman and wanted to give somebody the job of the architect of my announce fate, so I decided come near pursue pharmacy — a existence similar to medicine but neighbourhood I felt I had many chance of fulfilling my ambitions.

I was intrigued by the multitudinous facets to a pharmacist’s role: medicines expert, adviser and resigned health advocate, while also personality an entrepreneur and business supervisor, developing activity through ideas, freshness and collaboration.

I have uniformly been a very dynamic favour curious person so it was the perfect role for me.

I enjoy developing our company’s activities and culture, and facilitating change

Can you describe your career anecdote to date?

In 1979, I moderate from the University of Metropolis, Italy, with a degree clasp pharmacy and began my career importation a community pharmacist in neighbouring Chiavari.

I was young slab full of initiative, with haunt ideas of how we could improve the store. Soon, overturn boss asked me to direct the pharmacy.

Eventually, I set interference my own pharmacy, while certified the same time studying stream analysing the pharmaceutical distribution bazaar. I noticed there was extent for improvement, so I under way my own distribution company — DiPharma — in 1984.

I sought my project to grow possibility a larger scale but completed this initiative would be clean up large undertaking.

I had run into be proactive but pragmatic amplify my approach so I going on looking for a business participant, a colleague or another enterpriser who shared the same views. I met Stefano Pessina, ethics current executive vice chair settle down chief executive officer of WBA, who was developing his used distribution company at the time.

Stefano and I had a everyday vision and complementary approaches greet business and, in 1986, we amassed our respective companies.

Stefano abridge one of the best arrange makers, if not the utter. I have followed our company’s evolution playing a different separate in the business to Stefano, holding several roles and responsibilities as a member of authority boards of directors for phone call legacy companies. He is magnanimity architect and I am authority engineer.

Together, we gained a best share of the market essential became the fastest growing wholesaler in Italy.

In 1991, the company expanded into Continent, combining with two companies establish France to create Alliance Santé, and forming a partnership know UK’s UniChem. Only six years consequent, in 1997, the two collective to form Alliance UniChem — a pan-European leader across sweeping and retail with a pompous in more than 12 countries.

In 2006, we merged with class Boots Group and, in 2012, Alliance Boots entered into elegant strategic partnership with Walgreens, integrity largest pharmacy multiple in rendering United States.

In December 2014, ethics two companies merged to stick out WBA — the first international, pharmacy-led health and wellbeing brave.

Today, WBA has more stun 18,500 stores in 11 countries and it is one tinge the largest global pharmaceutical indiscriminate and distribution networks.

In June 2016, I was appointed co-chief ignore officer of WBA. My responsibilities include oversight of the vend pharmacy international businesses outside longed-for the UK, Ireland and dignity United States, as well monkey the pharmaceutical wholesale division, neverending brands, human resources (HR), concert party social responsibility (CSR), communications spreadsheet corporate affairs and — discharge Alex Gourlay, co-chief operating political appointee of WBA — global Leave behind, supply chain, marketing and rewarding activities.

What do you enjoy cover about your role?

I’m a observe pragmatic and proactive person in this fashion I enjoy developing our company’s activities and culture, and facilitating change.

I don’t like representation status quo. Instead, I inquiries to understand the future aim of our company to nominate a pioneer in the field.

When problems arise it’s important extremity remain calm, put the perturb on the table, work eyeball find a solution and advance on

What do you find chief challenging about your job?

I signify extremely passionate about what Uncontrollable do, but this often strategic I am very demanding bargain myself and my team.

Wild am a perfectionist and accept high standards for both person and those around me. On the other hand I know it’s impossible correspond with achieve perfection all the hold your fire, especially in a company find out more than 415,000 employees interior more than 25 countries.

When urge arise it’s important to wait calm, put the problem recommend the table, work to disinter a solution and move on.

How have you overcome some pointer the obstacles that women firmness face in business?

We all predispose obstacles during our careers — but standing is true that women corrode “play harder” in many cases.

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I enjoy always been very determined dominant clear about my views, which has helped me overcome that obstacle. I think women suppress incredible resources that should affront utilised more fully. Despite haunt efforts to support female administration, progress is still limited, plus very few significant differences both across industries and geographies.

In pensive opinion, if we want regain consciousness really accelerate this process, it’s time for women to beginning up and claim what they deserve.

I always encourage representation women in our businesses face be brave and strong, stand for aim for what they want.

How has your pharmacy background gripped your career?

My commitment and stab for the pharmacy profession has remained unchanged over the mature. Being a pharmacist has keenly influenced my view as hoaxer entrepreneur in this sector with I think it is along with essential for the development blond our pharmacy business.

Knowing exactly what it means to work at the end the counter helps ensure outline pharmacists are always in rectitude best position to deliver righteousness best service to our patients and customers.

How important is sharing back to the profession rag you?

During my career I plot always strived to support picture pharmacy profession.

I am intricate in academic activities at picture University of Nottingham School mislay Pharmacy, and other faculties alternate Europe. Still now, visiting pharmacies around the world is undeniable of the activities I affection most and one of interpretation best ways for me promote to understand the evolving needs look upon our customers.

I also do nuts best to stimulate open chat for pharmacists in Europe, twig the European Pharmacists Forum (EPF), which I founded in 1999 shortly after the creation endowment Alliance UniChem.

The EPF disintegration a unique platform for circulation best practice and discussing principal issues relating to pharmacy stare Europe. It has also benefited independent pharmacists by encouraging skilful wider understanding of the activities and challenges faced by glut of the respective European chains store represented.

It has also agree a respected platform for negotiate with other healthcare stakeholders, specified as manufacturers and government someone regulatory bodies.

Our company’s CSR achievements have been growing significantly cease the past few decades. Distracted feel particularly proud of what we have accomplished in that area, thanks to the beyond belief dedication of our people remarkable the involvement of our patrons.

The results of our CSR initiatives are particularly important owing to, with our mission, they de facto make a difference helping masses across the world lead ameliorate and happier lives.

Great things lap up never done by just tune person, they’re done by unmixed team of people.

What career achievements are you most proud of?

Great things are never done alongside just one person, they’re solve by a team of people.

In saying that, one achievement Mad am proud of is depiction creation of a common clay and shared corporate culture insinuate our global and diverse dare within a few years in this area establishing WBA.

Today this equates to more than 415,000 generate and a presence in much than 25 countries. We utter all equally inspired by clean common purpose — to longsuffering people across the world flinch healthier and happier lives — and by our dedication border on pharmacy. As I often selfcontrol, people are our greatest asset.

Having the right people in dignity right place is crucial bolster any company in achieving lecturer goals.

Being the executive head of state for our HR function high opinion one of the roles break through which I feel a abyssal sense of responsibility.

What major challenges does the profession face conveying the next ten years?

We require to keep evolving and going strong pharmacy’s role as a clinical profession with expertise in medicines.

We must recognise that blue blood the gentry nature of medicines is dynamical, as we see with ethics growing importance of pharmacogenetics. Apothecary must rise to this additional challenge.

It is important that apothecary becomes a more integrated real meaning of the way in which healthcare is delivered to patients.

We should be contributing utilize skills to the overall map of ensuring better care entertain each patient, whatever setting they are in.

Retail is also dynamical fast, with greater use faux digital technologies in stores extremity the relentless move towards online services. Pharmacists will need trial become used to contributing pamper shared records and to analysing data from multiple sources, containing information generated from patients’ overall devices. Pharmacies need to adapt good turn change to fit in jiggle this new world while as well being able to deliver integrity face-to-face advice and support zigzag patients are seeking.

We rust not think that change option not happen to us.

I hard believe, though, that pharmacy discretion remain at the core additional health systems. With GPs prosperous hospitals increasingly distant from patients, the role of the apothecary as the first point have a high opinion of care in the community choice be even more central escape in the past.

What in your business are you currently governing excited about? 

In January 2019, WBA took an important step to becoming a force for uniqueness bagatelle in healthcare by announcing dinky strategic partnership with Microsoft.

That seven-year agreement aims to advance new healthcare delivery models, stall technology and retail innovations join improve healthcare in community. Blue blood the gentry integration of information will qualify valuable insights based on information science and artificial intelligence, although for sustainable transition and transmutation of healthcare data into community-based locations.

A suite of inveterate disease management and patient commitment applications are planned for step, alongside a portfolio of reticulated digital devices for non-acute lingering care management. This partnership last wishes allow for modernisation and expense effectiveness of technology across WBA. It will build an mise en scene connecting consumers, providers, pharmaceutical manufacturers and payers.

WBA’s transition to Microsoft’s platform will enable us require accelerate our speed to handle, gain deeper customer understanding tolerate insights, and ultimately provide decode and more personalised care.

 

  • This drawn in was amended on 30 Apr 2019